питання та відповіді

Check-in at our hotel begins at 3:00 PM, and check-out is possible until 11:00 AM. If there is a need for early check-in or late check-out, please contact the Reception – we always try to accommodate the needs of our Guests.

If rooms are available, it is possible to start the hotel day earlier and extend the check-out time. The hotel may charge an additional fee for extending the hotel day. For guests making reservations by phone, we have a special bonus of early check-in and late check-out.

Yes, our hotel offers a luggage storage service. It is available both before check-in and after check-out and is completely free of charge. This allows you to comfortably enjoy your day without worrying about your belongings.

The Tkalnia Smaku Restaurant operates according to the following schedule:

• Monday – Saturday: 14:00 - 22:00
• Sunday: 14:00 – 20:00
• in case of changes in opening hours, you will be informed by Reception.

In our menu, you will find interesting options for both lunch and exquisite dinner. The Tkalnia Smaku Restaurant combines traditional Polish cuisine with regional specialties in a modern interpretation.

Yes, breakfasts are served as a buffet daily from 07:00 to 10:00, and on Saturdays and Sundays from 08:00 to 11:00. Guests have at their disposal, among others, hot dishes in steam tables, a cold plate full of vegetables, salads, cheeses, cold cuts, fish, and dairy products, as well as a sweet buffet with the option to make your own waffles! Remember, you do not have to be hotel guests to enjoy our breakfast offer.

Yes, pets are welcome. An exception applies to species/breeds that are commonly recognized as dangerous or aggressive. The hotel reserves the right to refuse admission to sick or convalescing animals. There is a fee for pet stays at the hotel. For guests making reservations by phone, pet stays are free of charge.

Yes, the hotel has over 60 parking spaces located in a closed area near the facility.

Yes, regularly, 30 PLN per day.

Yes, the parking lot is monitored 24/7. The hotel is not responsible for items left in the vehicle.

Our hotel has a spa area with a sauna and jacuzzi. Due to high demand, we recommend booking your time in advance. Additionally, there is a fitness room on the hotel premises, equipped with essential training equipment. As part of their stay, our Guests can also use the billiard room.

Smoking in the hotel is prohibited. In case of violation of the smoking ban, the Guest may be charged a room deodorization fee of 500 PLN.

Yes, quiet hours are from 10:00 PM to 6:00 AM.

Yes, of course, this is possible. Our Guests can request such an accommodation in additional services already at the stage of booking the stay online or do so on-site at the hotel. Please report such a request to our Reception.

Of course, we can order a personalized bouquet of flowers for our Guests. It is also possible to decorate the room at the Guest's request. Please contact the reception 2 days before arrival: recepcja@hotelborowiecki-lodz.pl

We fulfill special orders, offering within Room Service, among others: a cheese board – 69 PLN, a basket of seasonal fruits – 49 PLN, Chef's sweets – 49 PLN, a romantic dinner for two – 299 PLN. For additional services, please contact the reception: recepcja@hotelborowiecki-lodz.pl

Information regarding each Guest's stay is confidential. The hotel has the right to disclose Guest stay information only to law enforcement authorities, upon their written request.

A minor may stay at our hotel only with an adult guardian. In accordance with the standards and requirements contained in the Act of May 13, 2016, on counteracting threats of criminal acts of a sexual nature and protecting minors, Hotel Borowiecki is subject to legal regulations aimed at identifying the child during check-in at the reception. An identity document of the child and guardian is required or signing the appropriate declaration during the stay.